Gript FAQs

Gript FAQs

1. Do you accept returns or exchanges?
Absolutely! We’re happy to swap your item if you’re not completely satisfied, provided it’s in like-new condition with all packaging and carry bag included. Refunds are reviewed on a case-by-case basis.

For more details, please refer to our Refund Policy.

2. Where do you ship from?
All Gript orders are shipped from our local warehouse, ensuring fast delivery to customers nearby.

3. How long does shipping take?
We aim to get your order to you as quickly as possible. Depending on your location, delivery typically takes 2–5 business days. You can track your order anytime in the “Track Your Order” section on our website.

4. What makes the Gript Magnetic Gym Bag special?
Our Magnetic Gym Bag features a unique magnetic backing that attaches easily to metal surfaces, like fitness equipment, keeping your essentials within reach. The bag also includes a dedicated water bottle slot to securely hold your bottle during workouts or on the go. It’s the perfect combination of organization, convenience, and style.

5. Why not just use a locker?
Lockers are great for larger items, but most people want their phone, water bottle, and keys within reach during their workout. Constantly going back and forth is inconvenient — and lockers aren’t always secure.

Without a Gript bag, your options are leaving items on the floor, stuffing them in your pockets, or spreading them around — all of which interrupt your flow. Our bag keeps your essentials secure, off the floor, and always accessible.

6. I bought something full price, but now it’s on sale. Can I get a price adjustment?
Yes, we offer store credit for price adjustments within 24 hours of a new discount. Price adjustments do not apply to purchases made before or after sale events. Sale items are while supplies last, and discounts won’t apply once an item is restocked.

7. Will the magnets in the bag damage my phone or credit cards?
No. The magnets in Gript bags are shielded to protect your items. Modern smartphones and most payment methods are magnet-resistant. While older magnetic-strip cards could be affected, most cards today use chip or tap-to-pay technology. Your device and card safety are our priority.

8. Safety Information for Neodymium Magnets
Gript uses strong neodymium magnets, which require careful handling:

  • Handle with caution to avoid injuries like bruises or fractures.

  • Keep magnets away from pacemakers, ICDs, or other implanted medical devices.

  • Wear eye protection; magnets can shatter if collided.

  • Do not alter, cut, or drill magnets.

  • Keep away from children and do not ingest or insert into the body.

  • Avoid placing near credit cards or electronics.

  • Neodymium magnets are sensitive to high temperatures; avoid leaving in hot cars.

  • Magnets should only be used in their designated pockets.

Washing and Cleaning:
Do not machine wash, tumble dry, bleach, or iron your Gript bag. Spot clean with a soft, damp cloth and mild detergent, then hang to dry away from direct sunlight.

9. Who can I contact if I have questions?
If you have any questions about safety, returns, or your Gript bag, please reach out to us at griptbag@gmail.com. We’re here to help!

Note: By purchasing Gript products, you acknowledge and accept our policies and have read the associated safety warnings. Materials, colors, and accessories are subject to change.